NMS Engineer-Network Support

TTC Mobile is competent Telecom Training, Digital Marketing Training, and Entrepreneurship training in Nigeria; a foremost IT & telecommunication engineering training company in Texas USA and Lagos Nigeria, with a number of IT Courses, Telecommunication Engineering Courses, Digital Marketing Courses, Entrepreneurship Courses that lead to telecommunication jobs and other kind of jobs. 

We are recruiting to fill the position below:

Job Position: NMS Engineer-Network Support 
Job Location: Lagos

Purpose of Job

• To monitor the network 24/7, providing all required support both to field Engineers as well as to the respective service providers, ensuring escalations are carried out in line with the defined guidelines.

Deliverables

• Escalation Ensure continuous engagement of vendors and OEMs on service related issues.
• Network Operations Ensure Core Network and Customer links Monitoring applications are functioning properly: Solarwinds,Nagios, Nagviz,SAM, VNQM etc.
• Network Optimization Proactively escalate issues to the network infrastructure team for capacity planning and network optimization.
• Network Operation Engagement of various Colo/POPs sites manager in ensuring smooth running of the sites and our equipment there in. Escalating issues related to cooling, voltage instability, shelter
• leakages etc.
• Access Management Managing access request for Operation team visit to POPs/Colo sites, arranging joint visits to sites.

Reporting:

• Generate and compile regular report/availability for each of the Colo site and service providers.

Educational Qualifications & Functional Skills

• University Degree in Engineering
• Professional Qualification (CCNA, ITIL, etc.) an added advantage
• Knowledge of networking and network
• monitoring/management
• Knowledge and experience with various web technologies Ability to learn new things quickly.

Work Experience:

• Familiarity with Linux environment.
• Fair idea of SNMP monitoring.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate
• Innovation, Ability to optimize work pressure, Resilience, Self Development and Nimble learning