Support Officer Vacancy at ARM Life Plc

ARM Life is the Insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

We are recruiting to fill the vacant position below:
Job Position: Support Officer
Job Location: Nigeria
Job Summary

• Responsible for managing the admin desk and CRM
• Develop and manage potential and existing relationships with clients by providing excellent financial products and services that add value to clients while minimizing costs and risks to the firm

Main Responsibilities

• Maintaining client data base
• Opening/closing of client accounts
• Batching of client certificates for verification
• Maintaining client records, files etc
• Compiling customer service reports
• Processing of requests from clients
• Handling of correspondences with clients /prospects
• Banking transactions e.g. lodging of cheques, receiving of DITs etc
• Regular follow ups with back office operations
• Supporting in the development of periodic newsletters, marketing proposals/presentation
• Any duties or responsibility that may be assigned by the Head, Business Support

 Qualifications Required

• Minimum of a B.Sc in Business, Social Sciences or related fields.

Required Knowledge, Skills and Abilities:

• Knowledge of Asset & Investment Management and the Financial Services Industry at large.
• Good telephone manners
• Proficiency in the use of Microsoft Word, PowerPoint,  Excel and other spreadsheet applications, Hiport , Reuters, Bloomberg & Maximiser & HP calculator
• Good multitasking capabilities
• Good analytical and problem solving skills
• Issues Management ability

Supervisory Skills:

• Client relations
• Strong organizational skills

Generic Skills:

• Ability to work well under pressure
• Customer focus
• Good telephone manners
• Very good interpersonal skills
• Excellent verbal and written communication skills
• Result-oriented
• Service orientation