Account Manager, SME Sales

Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.

We are recruiting to fill the position below:

Job Position: Account Manager, SME Sales
Job Location:
Lagos, Abuja, Rivers

Role Purpose

  • To grow ntel revenues through the acquisition of high value customers from SMEs, Corporate and public organizations in assigned sectors/territory/region.

Key Role Responsibilities


  • Achieve customer acquisition, revenue, ARPU and retention target
  • Acquire High Value subscribers from corporate, public, SME organizations and HNIs within allocated sector/regions
  • Discover and pursue new sales prospects and maintain customer satisfaction.
  • Promote ntel customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach
  • Build a rich pipeline of customers (Corporate, Public, SME and HNIs and ensure month-on-month growth of customer acquisitions, revenue & retention)
  • Ensure resolution of all customer complaints within approved SLAs and manage monthly churn
  • Ensure prompt weekly report of performance market intelligence and competitions activities
  • Build a prospect pipeline and follow up to convert prospects to ntel customers.
  • Execute sales plan in alignment to ntel’s business revenue and customer acquisition objectives.

Minimum Requirements
Education:

  • First Degree in Business Administration/Marketing or any relevant field.
  • MBA or Masters in a related field is desirable.

Experience:

  • 4 years' experience including:
    • 2 years in external field marketing and sales.
    • Proficient in the use of relevant Microsoft office packages

Professional Certification:

  • Relevant Professional qualification from a recognized Body is an advantage.

Competencies
Knowledge:

  • Knowledge of the product and competitive environment
  • Sales and Marketing management.
  • Detailed understanding of the Telecommunication business
  • Customer management

Skills / Physical Competencies:

  • Communication skills
  • Presentation Skills
  • Problem Solving skills
  • Analytical skills
  • Results Driven
  • Attention to detail
  • Strong numerical skills
  • Strong negotiation skills
  • Account management skills
  • Networking skills
  • Interpersonal skills

Behavioral Competencies:

  • Customer/Client Focus.
  • Integrity
  • Confidence
  • Team player
  • Courteous
  • Resilience
  • Extra-mile
  • Adaptable
  • Sound judgement and initiative

Quality / Technical Competencies:

  • Computer and Information Technology Appreciation

How to Apply
Interested and qualified candidates should send their CV's to: careers@ntel.com.ng with location of interest (Lagos/Abuja/Rivers).