Administrative Assistant Job at earlySTEMer

earlySTEMer is a platform where kids between the ages of 6 and 18 can learn practical technology skills such as Coding, Web design, and Robotics. Kids can learn in one-on-one virtual sessions with a tutor, or through our instructor-led Virtual Group Classes, or learn at their own convenience through our Self-paced plans.

We are recruiting to fill the position below:

Job Position: Administrative Assistant

Job Location: Lagos
Employment Type: Full-time

Summary

• We are seeking a detail-oriented and organized Administrative Assistant to join our team. This individual will provide comprehensive administrative support to various departments, managers, and team members, contributing to the overall success of our organization.
• The successful candidate will demonstrate a proactive attitude, problem-solving skills, and the ability to work both independently and collaboratively within a team.
• Flexibility and adaptability are important, as responsibilities may evolve to meet changing organizational needs.
• This role offers an opportunity to contribute to the overall efficiency and success of the company while gaining valuable experience in administrative support.

Responsibilities

• Handle all pre-sales enquiries from multiple channels including email, Instagram and website chat
• Handle business telephone lines (SMS, Calls, WhatsApp) and respond to customer requests in a timely, professional, and helpful manner
• Ensure proper closeout of each learning session e.g. report collation, sales cycle management
• Maintain a comprehensive database of leads and orders
• Efficiently route sales enquiries to the sales team
• Manage communication between different stakeholders i.e. customers, internal team, contractors
• Perform other clerical duties such as organizing meetings, scheduling appointments, managing company equipment/resources, etc.

Requirements

• Candidates should possess an HND qualification.
• Excellent verbal and written communication skills
• Proven experience as an administrative assistant or in a related role is a plus
• Strong problem-solving and decision-making skills
• Solid experience with digital media applications
• Good use of Office suite applications (e.g. word processing, spreadsheets, presentations)
• Strong organizational and multitasking skills in a fast-paced environment
• Attention to detail and accuracy in all tasks
• Time management skill
• Ability to maintain confidentiality and handle sensitive information.

Salary
N75,000 / month.

Method of Application
Interested and qualified candidates should send their CV (in PDF) and Cover Letters to: careers@earlystemer.com using the Job Position as the subject of the mail.

Note
The cover letter should include answers to the following questions:

• Can you describe a time when you had to juggle multiple tasks or projects simultaneously? How did you prioritize and stay organized?
• Parents often have questions and concerns about their child's online learning experience. How would you handle inquiries from parents and provide them with a positive and reassuring interaction?