Client Relationship Officer Job at RedSwitch Collections

Redswitch is a dynamic and innovative consultancy firm that specializes in providing strategic advice and tailored solutions across a wide array of industries. With a focus on enhancing business performance and solving complex challenges, we collaborate closely with our clients to deliver measurable results that drive growth and sustainability. Whether it’s optimizing operations, improving financial performance, or navigating industry-specific challenges, we help organizations reach their full potential.

We are recruiting to fill the position below:

Job Position: Client Relationship Officer
Job Location: Abuja (FCT)
Employment Type: Full-Time

Key Responsibilities

• Build and maintain strong client relationships.
• Address customer inquiries, complaints, and feedback.
• Develop and implement strategies to increase client satisfaction and revenue.
• Collaborate with internal teams to enhance service delivery.
• Represent the company in client and vendor meetings.
• Report key client issues and updates to management.

Qualifications & Skills

• Bachelor's degree required.
• Experience – 2 years above
• Experience in the travel industry or client management.
• Strong communication, problem-solving, and negotiation skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Fluency in English; additional languages are a plus.
• Professionals with experience in:
  • Customer Success Management, Account Management, Business Development, Relationship Management, Key Account Management, Client Engagement Specialist, Customer Service Management

Salary
N150,000 - N250,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: pogar@bridgegapconsults.com using the Job Position as the subject of the email.