Collections Agent
Mastercrest is recruiting suitably qualified candidates to fill the position below:
Job Position: Collections Agent
Job Location: Lagos
Duties & Responsibilities
- Responsible for reaching out to customers to collect payment for overdue loans, or other payments by Acting as the liaison between creditors and customers and manages overdue accounts.
- Responsible for initiating calls with delinquent customers through phone calls to collect payments and settle accounts.
- Follows-up delinquent accounts, updates and maintains accurate records.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- To manage and be responsible for the recovery of overdue payments from customers.
- Persuade customers to pay amounts due using available repayment methods.
- Record customers repayment status and other useful information as required.
Requirements
- Target Driven
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
- A good negotiator
- Solid team player who thrives on working in a fast paced environment.
- Possesses a moderate understanding of general aspects of the job.
- Strong attention to detail, goal oriented
- Active Listener
- Being Persuasive to get commitment from the debtors.
- Level Education: HND or BSC.
Method of Application
Interest and qualified candidates should send their CV to: info@mastercrest.ng
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