Collections Agent

Mastercrest is recruiting suitably qualified candidates to fill the position below:

Job Position: Collections Agent
Job Location: Lagos

Duties & Responsibilities

• Responsible for reaching out to customers to collect payment for overdue loans, or other payments by Acting as the liaison between creditors and customers and manages overdue accounts.
• Responsible for initiating calls with delinquent customers through phone calls to collect payments and settle accounts.
• Follows-up delinquent accounts, updates and maintains accurate records.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• To manage and be responsible for the recovery of overdue payments from customers.
• Persuade customers to pay amounts due using available repayment methods.
• Record customers repayment status and other useful information as required.

Requirements

• Target Driven
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
• A good negotiator
• Solid team player who thrives on working in a fast paced environment.
• Possesses a moderate understanding of general aspects of the job.
• Strong attention to detail, goal oriented
• Active Listener
• Being Persuasive to get commitment from the debtors.
• Level Education: HND or BSC.

Method of Application
Interest and qualified candidates should send their CV to: info@mastercrest.ng