Contact Centre Agent Job at Septagus Consulting Nigeria Limited
Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients
We are recruiting to fill the position below:
Job Position: Contact Centre Agent
Job Location: Yaba, Lagos
Employment Type: Full-time
Requirements
Qualifications:
- Interested candidates should possess a Bachelor's Degree with 0-2 years of experience.
- Must be fluent in Hausa language
Technical Competencies:
- Tech savvy with knowledge of relevant computer programs and telephone equipment (CRM) is an added advantage
- Ability to remain calm and respectful under pressure.
- Strong verbal and written communication skills
- Organizational skills and attention to detail
- Familiarity with quality assurance and data analysis software
- Exceptional customer service expertise
- Proficiency with the English language
- Excellent negotiation and problem-solving skills
Behavioural Competencies:
- Ability to work under pressure and multitask effectively.
- Good Verbal communication & interpersonal Skills.
- Attention to Detail.
- Persuasive.
Method of Application
Interested and qualified candidates should forward their CV and Birth Certificate to: recruit@septagusconsulting.com using the Job Position as the subject of the mail.
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