Customer Care Personnel Recruitment

Pathway Financial & Consultancy Services Limited - Founded in 2012, advises on business and strategic management to corporations, government and other organizations.

We are recruiting to fill the position below:

Job Position: Customer Care Personnel

Job Location: Nigeria
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirement

• Bachelor's Degree qualification

How to Apply
Interested and qualified candidates should send their Resume to: pathwayfinanceconsultltd@gmail.com using the position applying for as the Subject of the mail.