Customer Care Representative Job at Ringo Telecommunications Limited
Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high-quality and differentiated solutions to customers in the mobile telecommunications industry. We are positioned as a value-for-money brand that synergises a wide range of mobile communication tools, solutions and services.
We are recruiting to fill the position below:
Job Position: Customer Care Representative
Job Location: Isolo, Lagos
Employment Type: Full-time
Job Description
- Listen to customers’ concerns, issues and questions
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Prepare product and customer reports by gathering data collected during customer interactions.
Skills and Qualifications
- Candidates should possess an additional qualification on SSCE.
- Personable and attentive
- Knowledge of applicable products and markets.
- Male candidate preferred for gender balance.
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Candidates most reside around Isolo and its environs.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Position and Location as the subject of the mail.
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