Customer Care Representatives
- Handle customer inquiries both telephonically and by email
- Manage large amounts of inbound and outbound calls in a timely manner
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into the system
- Update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to the appropriate resource
- Follow up customer calls where
Similar Jobs
- Cashier Job at Kiyix Recruitment Hub
- Customer Service and Social Media Personnel Job at Baldon Clothiers Limited
- Nationwide Sales and Business Development Openings
- Call Centre Representative Job at Redeemers Health Village
- Customer Service Manager Job at Majeurs Holdings Limited
- Help Desk Officer Job at Eko Maintenance Limited
- Relationship Manager Job at Rand Merchant Bank
- Cashier Job at Uncle Stan's Foods
- Customer Success Executive Job at NielsenIQ
- Head, Customer Experience (Comms & Engagement) Job at First Bank of Nigeria