Customer Service and Sales Administrator

 Job Description

We are seeking a meticulous and adaptable customer focused sales administrator to manage our purchase orders and invoices both online and offline . In this role, you will relate with customers  verify customer information, relay order instructions, complete monthly sales reports. You may also be required to make sales calls occasionally 

To ensure success, applicant should have experience in a sales environment and advanced administrative skills. Outstanding sales administrators understand sales performance and provide excellent administrative support to ensure sales targets are met.

 Responsibilities:

• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.