Customer Service Officer Job at Oshoademolajoel.com

Oshoademolajoel.com is a value driven platform that focuses on online business and digital marketing training,  export, and import training/consulting, company and tax registration, web and Apps development, business coaching, book publication, and public speaking.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Lagos

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Applicant must reside on the Island
• Minimum of OND
• Computer literate especially in Excel and Ms word

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: hello@oshoademolajoel.com Using the "Job Title" as the subject of the mail.