Customer Service Representative

Customer Service Representative for a Cake & Confectionery Company

Job Duties:

• Must have excellent communication skills 
• Must have good phone etiquette
• Manage large amount of incoming calls, DMs, text and emails 
• Resolve customer complaints via phone, email or social media in a professional manner 
• Assist customers with inquiries and placement of order both online and in-store
• Good knowledge of the cake and confectionery business 
• Maintain a positive, empathetic and professional attitude to customers
• Must have good time management skills  
• Perform other duties and responsibilities as assigned 

Location:Candidate(s) must stay around Ladipo, Oshodi Environs.

Working Hours: Monday to Saturday 8:a.m – 6:00 p.m

Send CV to: info@inclusive-opportunities.com with REF: Customer Service Representative