Customer Service Representative and Operations Executive Jobs at PowerHQ

Customer Service Representative and Operations Executive Jobs at PowerHQ 

PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and Inverter power products that solve our real power problems.
Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.

We are recruiting to fill the position below:

Position:  Customer Service Representative and Operations Executive

Responsibilities

•     Will be the first point of contact with customers on the phone.
•     Receive and resolve customer’s complaints.
•     Be friendly at all times when attending to customers.
•     Work on rotational shift cycles.
•     Educate customers about our products and services.
•     Attend to SMS and BBM communications with customers.

Desired Qualities

•     Good command of English language; spoken and written
•     Comfortable with touchscreen phones (Android & Windows)
•     Ability to work in a team
•     Ability to multitask in a fast paced environment.
•     Lives close to Ikeja, Lagos.
•     Friendly outgoing personality
•     Good analytical instincts and attention to details.

Qualification

•     SSCE/BSc (without NYSC) in any Discipline.

method of Application

All qualified candidates should forward their CVs and applications to info@powerhq.com.ng
Note:

• Only shortlisted candidates will be contacted.
• Applications closes 2nd August, 2015.