Customer Service Representative Job at GUO Transport Company Limited

GUO Transports is a leading Transport and Logistics Company looking for smart and hardworking individuals to join her team towards the growth of the organization.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja, Lekki - Lagos
Employment Type: Full-time

Job Description


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Ensure customer satisfaction and provide professional customer support.

Salary
N60,000 - N70,000 /  month.

Method of Application
Interested and qualified candidates should send their CV to: divine.onyido@guotransport.com.ng using "Application for Customer Service Representative" as the subject of the email.

Note: If you reside within Lekki Phase 1 or Ikeja you can apply.