Customer Service Representative Job at LandMall.ng

LandMall.ng is a Nigeria's Largest Online Real Estate Marketplace for Property Sales, Rental, investment & Property Management using Modern Technology.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Victoria Island, Lagos 
Employment Type: Full-time

Job Description

• We are seeking a skilled and dedicated individual to join our team at LANDMALL.NG, as a Real Estate Customer Service representative.
• This role focuses on providing exceptional client service and support to our real estate clients in a dynamic and high-energy environment.

Responsibilities and Duties

• Provide efficient and courteous customer service to clients on all aspects of our real estate services.
• Field incoming calls, respond to client inquiries, and maintain client relationships.
• Manage property listings, enquiries, and processing transactions.
• Collaborate with real estate brokers to expedite and enhance property sales activity.
• Assist in scheduling real estate showings, open houses, and client meetings.

Qualifications, Skills, and Competencies

• Minimum of 2 years of experience in a customer service role, preferably in the real estate industry.
• Demonstrable communication and interpersonal skills.
• Ability to effectively handle multiple tasks and time management in a fast-paced environment.
• Proficiency in using CRM software and MS Office suite.

Method of Application
Interested and qualified candidates should send their Resume and Cover letter to: hrlandmall@gmail.com using Job Position as subject of the email.

Note: If you are passionate about real estate and excel in providing unrivaled customer service, we would love to hear from you.