Customer Service Representative Job at Outcess Solutions Nigeria Limited
Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Enugu
Employment Type: Full-time
Job Field: Customer Care
Qualifications
- Interested candidates should possess NCE / OND / HND Minimum qualification.
- Applicant must reside in Enugu State.
- Applicant must have basic computer knowledge
- Applicant must have the ability to communicate fluetly in English Language.
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
Salary
N30,000 - N40,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: Recruitment@outcess.com using the "Job Title and Location" as the subject of the email eg "Customer Service Representative Enugu".
Similar Jobs
- Job Openings at Radisson Hotel Group
- Cashier Job at Soul Food Restaurant
- General Cashier Job at Movenpick Hotel
- Customer Operations Officer Job at MTN Nigeria
- Female Cashier Job at Extramileage Consults Limited
- Job Openings at Reliable Steel & Plastic Industry Limited
- Customer Service Representative Job at Mercury Microfinance Bank Limited
- Customer Satisfaction & Quality (CS&Q) Country Leader Job at Schneider Electric
- Customer Experience Officer
- Call Center Agent Job at MacTay Consulting