Customer Service Representative Job at Tacpact Global Resources

Tacpact Global Resources is a Nigeria’s leading Business Support Solutions provider. We offer a comprehensive range of resources and services in Agriculture, Business Consultant and human resources provisioning to our clients. The company has within a short time emerged as a reference point in the sourcing and provisional of personnel,services and equipment.

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Location: Lagos

Job Description

• A successful Customer Service Representative must be able to research, prioritize and resolve customer issues in timely and accurate fashion and also maintain documentation of customer inquiries and responses for future reference.
• Main duties include directing or routing customer calls to appropriate personnel for assistance and handling dissatisfied customers in a polite and professional fashion.
• Ultimately, you should be able to track and follow-up all customer requests in a timely manner and maintain broad knowledge of all company products, services and promotions.

Requirements

• If you have previous experience as a Customer Service Representative or similar administrative role, we’d like to meet you
• Our ideal candidate also has working knowledge of office management tools.

Method of Application
Interested and qualified candidates should send their CV to: recruitez@tacpact.com using the Job Title as the subject of the mail.