Customer Success Specialist

Toki Mabogunje and Co. (TMC) began operations in January 2000 as one of the pioneer, indigenous, Business Development Firms focused on SME development in the organized private sector of Nigeria. Founded by Mrs. Toki Mabogunje our company aims to make business easier for companies operating in Nigeria.
We require the services of a Marketing and Sales Professional who is ICT literate, hard working and of high integrity to fill the position below:


Job Position: Customer Success Specialist
Job Location: Lagos
Job Requirements

• A Bachelors Degree or equivalent from a reputable University a numerate discipline.
• A minimum of 3 years experience in a customer service support role.
• Excellent written and verbal communication skills;
• Education Technology (ED Tech) Systems experience will be an advantage.
• Excellent presentation skills.
• Strong organizational skills with the ability to effectively manage all activities, projects, requests, documentation, timelines etc.
• Ability to set expectations and communicate goals and objectives with clients and teammates.
• Strong team player, be a self-starter with a passion for education and helping customers succeed
• Ability to use Microsoft Office programs is mandatory.
• A qualification in project management will be an advantage.