Customer Support and Retention Officer (Internship Position)

Greenlite Concept Systems Services Nigeria - We are Nigeria’s most advanced electricity unit vendors! Housing a complete team of highly trained professionals, we deliver our services to over 20,000 clients seamlessly. Our platform offers great flexibility and convenience to busy professionals and individuals. They can purchase electricity units at the comfort of their homes or offices at any given time.

Greenlite Concept Systems Services is recruiting to fill the job position of:

Job Title: Customer Support and Retention Officer (Internship Position)

Location: Abuja
Job Description

• Develop strong customer relationships in order to generate high volume of prospective clients.
• Management of companies social media platform.
• Prepare reports to communicate outcomes of customers queries and suggestions.
• Receiving of customers calls and queries
• Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
• Provide Support, advocacy and information to customers.