Entry Level Customer Experience Officer Recruitment at God is Good Motors (GIGM)
God is Good Motors (GIGM) - Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
We are recruiting to fill the position below:
Job Position: Customer Experience Officer
Job Location: Ajah, Lagos
Cadre: Entry Level
Job Description
- Make or update travel reservation(s) for walk in guest using the online booking system.
- Create and maintain Guests/ reservation records.
- Resolve service matters in-person or virtually.
- Forward booking/traveling reschedule requests to the concerned unit.
- Announce arrival and departure information using the public address system.
- Assist with Guests’ luggage check in.
- Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
- Adhere to all company policies and promote brand Goodwill.
- Promote/ Cross sell the GIGM online booking app and other Company products & services.
- Assist Guests that require special assistance to board or depart conveyance.
Job Requirements
- B.Sc / HND (2.2/ Lower Credit) from an accredited/ reputable tertiary Institution.
Method of Application
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job position as the subject of the mail.
Similar Jobs
- Female Customer Representative Job at LEAM Consulting Limited
- Ongoing Recruitment at LEAM Consulting
- WorQulture Recruitment for Management Trainee (Customer Service and Accounting)
- Customer Relation Officer Job at Throne Investment Homes Limited
- Customer Service Executive Job at One Charming Party
- Job Openings at Radisson Hotel Group
- Cashier Job at Soul Food Restaurant
- General Cashier Job at Movenpick Hotel
- Customer Operations Officer Job at MTN Nigeria
- Female Cashier Job at Extramileage Consults Limited