Entry Level Job for Guest Relations Officers at Me cure Healthcare Limited

Entry Level Job for Guest Relations Officers at Me cure Healthcare Limited

Me Cure Healthcare Limited - Each day our centers serve hundreds of patients in need of medical imaging and other diagnostic procedures. Physicians refer their patients to MHL because we offer exceptional quality in pathological, clinical services, images and diagnoses - which are critical to determining your care and treatment. Patients choose MHL because we offer compassionate care and convenience.

We are recruiting to fill the position below:

Job Title: Guest Relations Officer

Location: Lagos

Qualifications and Requirements:

• Only OND Holders are eligible to apply
• Must have good command of English Language

Job Description:

• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Maintain customer databases
• Manage administration
• Communicate and coordinate with internal departments
• Follow up on customer interactions

• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Direct requests and unresolved issues to the designated resource
• Manage customers' accounts. 

Application Closing Date
20th September 2013

Method of Application
Interested candidates should send CVs to: hr@mecure.com.ng using Job Title as the subject of the mail.