Front Desk Officer
JCvaxe Technology Concepts is a registered IT maintenance firm that renders computer Sale,repairs, networking and other IT solution for various organizations. Our services cover both software installation and hardware troubleshooting and repairs.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Lagos
Job Description
- To serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system
Responsibilities
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- File and maintain records.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Hear and resolve complaints from customers or the public.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Keep a current record of staff members' whereabouts and availability.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
Qualifications/Requirements
- Minimum of OND
- HND/B.Sc is an added advantage
- Must be able to work with little or no supervision.
- Effective communication skills.
- Must be a computer literate.
- Problem solving skills.
- Good verbal reasoning, written and presentation skills.
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