Front Desk Officer

Quadrev is a Global Technology Services & Outsourcing Company offering Full end-to-end Telecoms and IT Solutions. We have deep industry and functional expertise, leading technology practices, and an advanced, superior delivery model to help clients transform their highest-value business processes and improve their projected output.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos

Job Description

• Analyze data to determine answers to questions from customers or members of the public.
• Transmit information or documents to customers, using computer, or mail
• Schedule appointments and maintain and update appointment calendars.
• Receive payment and record receipts for services.
• Keep a current record of staff members' whereabouts and availability.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers or the public.
• Collect, sort, distribute, or prepare mail, messages
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• File and maintain records.