Job Openings at Eric Kayser
Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is looking for ambitious and skilled candidates to fill the following positions below:
1.) Call Centre Representative
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities
- Handle inbound and outbound calls
- Have a good knowledge of the company’s products
- Inform customers about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or purchasing company products.
- Provided fast and friendly customer support over the phone
- Attend to customers’ needs or issues and provide helpful solutions to their problems
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Escalating customer dissatisfaction and complaints in other to resolve any issue.
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Provide Outstanding customer service to guests.
Qualification
- Minimum of HND in any field of study
Years of Experience:
- Minimum of 2 years of experience in a similar role obtained in a well-structured organization.
Skills / Abilities:
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
- Comfortable working in fast-paced environments
- Troubleshooting skills, either basic or advanced, depending on the role and industry
- In-depth knowledge of a company’s products and/or services.
Application Closing Date: 30th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@erickayserng.com using the Job Position as the subject of the email.
2.) Junior Chef
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- Ensure adherence to standards in the production and preparation of food – in quality, quantity and safety
- Ensure the correct storage of all food items
- Ensure all dishes are prepared according to specification and served at the correct quality, portion size and temperature
- Communicating with other team members to coordinate tasks and ensure that food items are prepared in a timely manner
- Ensure consistent and smooth production of food
- Ensure that working areas are always kept clean
- Maintaining the inventory of food items in the kitchen and appropriately restock when necessary
- Work towards exceeding customer’s expectation.
Application Closing Date:19th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@erickayserng.com using the Job Position as the subject of the mail.
3.) Female Display Attendant
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities
- Ensure the display section is kept clean at all times
- Receive and arrange products from the bakery, pastry, and kitchen
- Ensure that products received and the balance of products at the end of each shift is well recorded.
- Ensure adequate materials that will be used are arranged in a timely manner
- Arrange product name tags according to company standard
- Arrange delivery packs as directed
- Provide outstanding customer service to guests.
Qualification and Experience
- Candidates should possess a Diploma, OND in any field of study.
- Minimum of 1-year experience obtained in a well-structured restaurant.
Skills and Abilities:
- Excellent customer service skills
- Good physical abilities
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Flexibility to work in shifts
- Critical thinking and time management skills
- Patience, Personality and Perseverance abilities
- Active listening, practical communication skills with excellent team spirit
- Basic math skills
- Food safety training is a plus.
Application Closing Date: 30th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@erickayserng.com using the Job Position as the subject of the email.
Similar Jobs
- Customer Service Representative Job at DEDA Hospital
- Relationship Manager Job at ElsaDave Consulting Limited
- Cashier Job at Wetland Microfinance Bank Limited
- Logistic Officer Job at Givanas Group
- Call Center Representative Job at Total Secure Nigeria
- Front Desk / Customer Service Officer Job at Brenhazy Limited
- Customer Service Representative Job at Janchine Nigeria Limited
- Cashier Job at Wasche Point Laundry Limited
- Restaurant Manager Job at Bukka Hut Restaurant
- Ticketing Officer Job at Careers Verified