Junior Customer Service Officer Job at Khenpro Global Services

Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.

We are recruiting to fill the position below:

Job Position: Junior Customer Service Officer

Job Location: Ojodu Berger, Surulere, and Opebi - Lagos
Employment Type: Full-time

Job Description

• Preparing the Customer Service Guidelines.
• Solving all product or service-related issues of the customers.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.

Requirements

• Candidates should possess an SSCE certificate.
• Proven customer support experience
• 1 - 2 years of work experience.
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience working in a confectionery company is an added advantage.
• Must be ready to work on Saturdays

Salary
N30,000 - N35,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Position as the subject of the email.