Microfinance Bank Manager Recruitment at Updeal Resources

Updeal Resources is recruiting suitably qualified candidates to fill the position below:

Job Position: Microfinance Bank Manager
Job Location: Lagos

Job Description
The Microfinance Bank (“MfB” or “Bank”) Manager is responsible for the Management and all of the functions of a MfB, these include but not limited to:

• Directing all operational aspects including customer service, human resources, administration, product development and all MfB services;
• Developing strategy and roadmap for improving the financial performance of the MfB and running it on a profitable basis;
• Directing and coordinating liability generation for the MfB;
• Driving the Bank team to ensure that customers’ needs are met by:
  • Building long lasting relationships with customers;
  • Attracting business and assisting customers with account opening and resolving account problems; and
  • Championing the delivery of a superior customer experience;
• Creating a culture of high performance among staff within the MfB by:
  • Reviewing staff performance and making appropriate recommendations as well as coaching staff to achieve the required performance level.
  • Ensuring that the office is properly staffed and that staff are trained to meet customer service needs;
  • Keeping personnel informed of pertinent policies and procedures affecting the office and/or their job and creating an atmosphere in which upward communication from employees is encouraged; and
  • Boosting staff morale through counselling and creating a conducive work environment as well as monitoring staff discipline
• Maintaining an effective set budget and ensuring its compliance with the MfB’s policies and procedures,
• Driving the actualisation of financial and non-financial targets;
• Coordinating business development initiatives and championing the MfB reporting and inter-bank dealings;
• Networking to improve the presence, reputation and overall objectives of the MfB;
• Implementing strategies to achieve profitability, liquidity and compliance with the MfB’s regulations;
• Preparing reports and informing the Directors/Shareholders about the performance of the MfB;
• Communicating company-wide changes to the MfB staff and other stakeholders, be it implementation of a new product or a new procedure;

Minimum Qualifications

• A Bachelor's Degree in any discipline;
• A post-graduate Degree in Business, Finance or Economics is an added advantage; and
• A minimum of ten (10) years cognate Banking experience.

Competencies and Qualities:

• To perform the job successfully, the candidate should demonstrate the following competencies and qualities:
  • Must be performance driven, an excellent team player and effective implementer of organizational policies and procedures at the MfB;
  • Must be enterprising and have self-driven personality with the ability to adapt and acquire new skills;
  • Ability to translate knowledge of business needs into value propositions mutually beneficial to customers and the MfB;
  • Ability to use modern banking tools and technology to drive the Bank’s operation to a highly successful level;
  • Excellent leadership and communication skills;
  • Ability to lead with integrity and be responsible for results;
  • Highly attentive to details with excellent organisational and documentation skills;
  • Strong fit to desired corporate culture and values and commitment to furthering the MfB mission and vision;
  • Understands the needs of a going concern ownership transition, with willingness and ability to perform duties beyond the scope of work;
  • Makes quality hiring decisions; forecasting staffing needs accurately and following the MfB hiring process through;
  • Takes responsibility for subordinates' activities and actions, makes self-available to staff, provides regular performance feedback, develops staff skills and encourages growth and continually work to improve supervisory skills;
  • Ability to communicate effectively with the MfB’s Board of Directors;
  • Strong corporate governance capabilities;
  • Ability to measure and monitor the MfB’s performance to shareholders’ satisfaction; and
  • Conserve the Bank’s resources and work within budget guidelines.

How to Apply
Interested and qualified candidates should send their CV to: updealresources@gmail.com Using the "Job Title" as the subject of the mail.