Operations Coordinator
Libra Motors Limited is a transportation company that is into, Inter/Intra-City Mass Transit, Commuter Insurance Manifest Scheme, Bus Hire, and parcel services. Libra Motors Transport Company is committed to perform all work in the safest manner possible consistent with good transportation practices.
We are recruiting to fill the position below:
Job Position: Operations Coordinator
Job Location: Lagos
Job Description
- Planning, managing, and leading the coordination of daily transit system function and staff. Assuming delegated responsibility in the absence of the Operations Manager/ Director of Operations.
- Performing supervisory responsibilities which include establishing goals for subordinate employees with a defined process for analyzing results.
- Working with aligned industry agencies to be complainant across having jurisdiction over the communities and operating environment, through which Libra operates. This includes acquiring licenses, coordinating emergency drills, training, and other required exercises.
- Developing the Bus Operations budget; monitoring and controlling expenditures.
- Developing and supervising methods for dispatching vehicles and operators in such a way as to maximize cost-effectiveness and system productivity.
- Routinely gathering, tabulating, and analyzing transit data.
- Ensuring that all planned route and special events services are provided. Remaining on call during and providing planning for critical service periods, such as in the event of a major traffic delay, adverse weather conditions and unforeseeable events.
- Creating and monitoring scheduled time tables for published bus service schedules; creating run sheet and operator runs pertaining to number of days a bus to be scheduled and other specifications used in operations;
- Coordinating with Libra Transit Planning staff to formulate, establish and promulgate schedules, time points, routes, headways, transfer points and other related activities related to new or existing service changes.
- Directing investigations to verify and resolve customer or motorist complaints.
- Coordinating with the safety and training department to ensure all safety goals and directives are met.
- Assisting in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
- Interviewing, selecting, coaching, training, managing, and appraising the performance of fixed route personnel.
- Working closely with the maintenance department on bus operations related matters.
- Performing other duties as required by the Operations Manager/Director of Operations.
- Implementing rules to ensure that all subordinates are complainant with company tools, systems and set rules as directed by the Human Resource Department
Qualifications
- This position requires a Bachelor's Degree from an accredited four year university accompanied with minimum of 3-4 years’ experience at a supervisory level in a public transportation organization or related key industry area.
Skill Set Desired To Have:
- Understands Customer Needs, Communicates Effectively, Understands the Matrix for Organization's Financial Performance, Team Motivator, Tracks and Measures Staff Performance, Ability to Creates a Positive Learning Environment, Can Maximizes Staff Utilization, Delegates duties effectively, Enforces Standards , Infuses Pride in Organizational Values and Mission
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