Quality Control Officer Job at NewEdge Finance Limited
NewEdge Finance is a fintech company which provides loans, investment and financial advisory solutions to clients across the private and public sectors of the economy.
We are recruiting to fill the position below:
Job Position: Quality Control Officer
Job Location: Lagos
Employment Type: Full-time
Job Description
- Monitor calls of our agents
- Investigate customer complaints regarding quality issues and develop a solution.
- Record, compile, and prepare reports for analysis and evaluation.
- Investigate (and correct) customer issues and complaints relating to quality.
Requirements
- B.Sc or Diploma in related field
- 0 - 1 year of work experience.
- Excellent MS Office knowledge
- A keen eye for detail and a results-driven approach
- Responsible and trustworthy
- Good computer skills
- Excellent verbal and written communications skill
- Proven experience as quality inspector or relevant role
- Knowledge of quality control standards and testing methodologies.
Method of Application
Interested and qualified candidates should send their Resume to: hr@newedgefinance.com using the Job Position as the subject of the mail.
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