Quality Control Officer Job at NewEdge Finance Limited

NewEdge Finance is a fintech company which provides loans, investment and financial advisory solutions to clients across the private and public sectors of the economy.

We are recruiting to fill the position below:

Job Position: Quality Control Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

• Monitor calls of our agents
• Investigate customer complaints regarding quality issues and develop a solution.
• Record, compile, and prepare reports for analysis and evaluation.
• Investigate (and correct) customer issues and complaints relating to quality.

Requirements

• B.Sc or Diploma in related field
• 0 - 1 year of work experience.
• Excellent MS Office knowledge
• A keen eye for detail and a results-driven approach
• Responsible and trustworthy
• Good computer skills
• Excellent verbal and written communications skill
• Proven experience as quality inspector or relevant role
• Knowledge of quality control standards and testing methodologies.

Method of Application
Interested and qualified candidates should send their Resume to: hr@newedgefinance.com using the Job Position as the subject of the mail.