Restaurant Manager Job at Firewood Rice Nigeria

At Firewood Rice Nigeria, we don’t just serve meals - we serve memories. With a deep-rooted love for authentic Nigerian dishes, we’ve built a brand that delivers comfort, flavor, and joy to our customers across Lagos. Our energetic team is the secret sauce behind our success, and we’re growing fast! If you love food, innovation, and working in a vibrant, forward-thinking environment, we want you with us.

We are recruiting to fill the position below:

Job Position: Restaurant Manager
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Oversee all restaurant activities to ensure smooth operations.
• Ensure the restaurant complies with health, safety, sanitation, and legal regulations.
• Implement standard operating procedures and ensure staff adheres to company policies.
• Conduct regular performance reviews, providing feedback, coaching, and development opportunities.
• Ensure proper onboarding and continuous training for new hires.
• Monitor inventory levels, manage supply orders, and minimize wastage.
• Recruit, train, and supervise restaurant staff, ensuring high performance and positive team dynamics.
• Schedule shifts and allocate responsibilities to the team.
• Ensure exceptional customer service is provided consistently, addressing complaints and resolving issues promptly.
• Regularly monitor customer feedback to improve service delivery and enhance guest satisfaction.
• Lead by example by engaging with customers and maintaining a welcoming environment.
• Manage the restaurant’s budget, controlling costs, labor, and overheads.
• Analyze sales and revenue reports, identifying opportunities to improve profitability.
• Prepare and present financial reports and performance updates to upper management.
• Work with the marketing team to execute promotional activities that increase foot traffic and boost sales.
• Develop and implement strategies to attract new customers and retain existing ones.
• Monitor competitor activity and adjust the restaurant's offerings and marketing strategies accordingly.
• Ensure the restaurant meets all local licensing, health, and safety requirements.
• Submit timely reports on sales, employee performance, inventory, and customer feedback to upper management.

Requirements

• Candidates should possess a Bachelor's Degree / HND with 3 - 7 years of work experience.

Salary
N120,000 - N150,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: firewoodjollofcareers@gmail.com using the Job Position as the subject of the email.