Restaurant Operations Manager Job at Soupah Kitchen & Co

Soupah Kitchen & Co. - With expertise dated back to 2011, Soupah Kitchen & Co. invests years of know-how, tech system, modern farm, robust supply chain and kitchen network to put foodpreneurs on an accelerated growth path.

We are offering a complete solution of an ecosystem of brands that works together to unlock value and enable technology to be able to deliver foods and essentials in a very efficient manner. From prime spots to hidden shops, we power local food restaurants with both ordering technology and food infrastructure to usher a new era of prosperity.

We are recruiting to fill the position below:

Job Position: Restaurant Operations Manager

Job Location: Ibadan, Oyo


Job Description

  • Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
  • You’ll hire qualified cooks and staff, set work schedules, oversee food prep and make sure we comply with health and safety retail /restaurant regulations.
  • We’ll expect you to lead by example and uplift staff during busy moments in our fast-paced environment.
  • You will ensure efficient restaurant operation by maintaining high productivity, and customer-service standards.
  • You will also oversee and be responsible for every aspect of the day-to-day supervision of the retail goods in store.
  • To be successful in this role, you’ll need management skills and experience in both front and back of the house.
  • Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Organize and supervise shifts
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and overseeing pricing and stock control
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • preparing promotional materials and displays for retail items
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and events
  • Work with the sales team in implementing strategic sales plans that expands our customer base and ensure increased revenue (e.g. discounts and social media ads)
  • Liaising with head office

Requirements and Skills

  • B.Sc / HND in Business Administration, Hospitality Management, Culinary Schooling or related field
  • Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
  • Familiarity with restaurant and retail management software
  • Strong leadership, skills
  • Effective communication skills
  • Acute financial management skills.

Method of Application
Interested and qualified candidates should send their CV or Applications to: career@soupah.kitchen using the Job Position as the subject of the mail.