Technical Support Staff Recruitment at Interra Networks
Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.
We are recruiting to fill the position below:
Job Position: Technical Support Staff
Job Location: Imo
Job Description
- Actively monitor the health of all servers, i.e HDD space, Raid Health, Event logs, dirty Shutdowns etc.
- Technically support all Storm consumers, develop technical documentation, proposal, BOQ and presentation.
- Engage clients in infrastructure inspections and develop network design inspection if the need arises.
- Ensure the data Center is neat, tidy and cable management is top notch. Also ensure the Data Centre is locked at all times.
- Weekly backup of all critical servers, testing recover plan. Design failover, recovery for all critical servers.
- Submit weekly Report on data center activities.
- Make sure the STORM Centre is up at all times with no network issues.
- Actively know about devices, (Switches and routers) enough to redesign the network.
- Liaise with ISP consumers, to resolve issues when they come up.
- Actively Monitor firewall applications and note when abuse is in place.
- Perform other tasks that will be assigned by supervisor.
Qualifications / Competencies
- BSc in Computer Science
- Project management skill.
- Strong computer skills.
- Must be able to work flexible hours on site and remote.
- Ability to work with minimal supervision and possess good organizational skills.
- Strong interpersonal skills.
- Very strong analytical and problem-solving skills.
- Experience in the ISP space would be an added advantage.
- Very strong Network and System Administration skills.
- Team Player.
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