Box Office Attendant Job at Teclab Management Services Ltd

Teclab Management Services Limited - Our client, a leader in the media and entertainment Industry with branches all over the country, seeks to employ the services of:

Job Position: Box Office Attendant 
Job Location: Lagos / Calabar / Enugu
Reports To:  Business Manager Cinemas
Role Target

• This role is responsible for serving the general public by selling event related tickets, cash management and compliance.
• Distributes literature to patrons and answers questions in response to inquiries about shows and events. Assists with closing of the ticket office, including preparation of cash banks and updating seating charts and event information.
• Operates a cash register and / or credit card equipment.
• Responsible for customer service and general area cleaning.
• Supports marketing and promotional projects for ticketed events. Occasionally supports event site ticket sales as needed. Sells and processes ticket orders via mail, telephone, Internet, and over-the-counter.

Role Expectations
The successful candidate amongst others will Support operations by supervising staff; planning, organizing, and implementing administrative systems. Specific functions include:

• Ensuring movies are displayed at the appropriate time
• Coordinating orderliness among customers
• Working in line with the projectionist for upcoming movies and movie changes
• Programming movie for display at the box office
• Ensuring customers are duly satisfied
• Problem solving arising from customers
• Sending daily reports to movie distributors
• Must maintain up-to-date financial records of all ticket sales, receipts, processes and deposits.
• Understand the audit process and standard required
• To provide services to customer
• Responsible for stock requisition
• Supervise the box office team
• Ensure adequate ticket/stationary stock is in place at the Box Office at all times
• To induct and train staff in selling technique and products knowledge
• Cash management and control to ensure staff are adhering of all procedures detailed for concession operations
• Complete any necessary paper work such as inventory sheet, daily cash reports, appraisal form etc.

Required Qualifications and Experience

• Minimum SSCE / OND in any relevant field
• Relevant 3years’ experience in a similar role.

Person Skills:

• Good Listening Skills
• Possesses good analytical, interpersonal, and customer service skills
• Possess excellent public relations and communication skills;
• Good People Skills
• Good influencing and problem solving skills
• Works independently as well as in a team environment
• Self-motivated and a self starter.;
• Ability to work accurately with attention to detail in a high volume sales environment

Application Closes on...
28th December, 2017.

Application Method
Interested and qualified candidates should send their Resumes and credentials to: HR@teclab-ng.com using the job title and location as the subject of the mail. For example; Box Office Attendant: Enugu