Call Center Agent Job at Tenportion International Limited

Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Make calls and manage incoming call
  • Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
  • Contacting customers daily/weekly and informing them of their overdue draft
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.

Requirements

  • Minimum of OND / HND / B
    .Sc qualification with 0 - 2 years of work experience.
  • Strong Written, Communication and Negotiation Skills.
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skill.
  • Must have an Android Phone.

Salary
N50,000 - N75,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job position as the subject of the email.



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