Call Centre Representative Job at Tribest Corporate Support Limited

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.

We are recruiting to fill the position below:

Job Position: Call Centre Representative

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Providing feedback on the efficiency of the customer service process
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• HND / NCE / B.Sc in any field
• Must not be more than 27 years old
• Good knowledge of MS Office especially Excel and Word
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Strong communication and interpersonal skills.