Client Relation Manager
TIJMAF INNOVATION SERVICES is urgently in need of a Client Relations Manager to create and nurture long-term relationships with our customers.
JOB DESCRIPTION
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Study competition to find new ways to retain customers
JOB REQUIREMENT
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing or a related field
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