Client Relation Manager


TIJMAF INNOVATION SERVICES is urgently in need of a Client Relations Manager to create and nurture long-term relationships with our customers.

JOB DESCRIPTION 

  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Study competition to find new ways to retain customers

JOB REQUIREMENT

  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
  • BSc/BA in Business Administration, Marketing or a related field