Client Service Officer Job at CoolFM / WazobiaFM

CoolFM / WazobiaFM is recruiting suitably qualified candidates to fill the position below:

Job Position: Client Service Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time
Reporting Line: Reports directly to the Sales Manager

About the Role

• CWIAK is hiring a dynamic Client Service Officer to join our growing team.
• The ideal candidate will be responsible for driving revenue growth through advertising and sponsorship sales across our radio stations.
• You will engage directly with clients and media agencies to promote radio as an effective advertising medium, while building strong, long-lasting business relationships.

Key Responsibilities

• Identify and secure new business opportunities to meet and exceed revenue targets
• Engage with prospects and clients to gather briefs and understand their advertising needs
• Prepare and present compelling sales proposals and campaign solutions
• Develop creative advertising strategies tailored to client goals
• Maintain and update client databases with relevant needs and targets
• Work closely with internal departments to ensure high-quality service delivery
• Provide regular revenue forecasts and activity reports.

Performance Indicators (KPIs)

• Achievement of monthly sales targets
• Number of new leads generated and converted
• Conversion rate and average time to close deals.

Requirements

• Bachelor’s Degree in any relevant field
• 2 years of proven experience in a sales or client-facing role (2 - 3 years experience in media sales is an advantage)
• Training: Yes – Successful applicant(s) will be trained
• Proximity to Victoria Island is an added advantage.

Key Competencies:

• Excellent communication and negotiation skills
• Strong interpersonal and relationship-building abilities
• Effective time-management and organizational skills
• Resilient, self-driven, and target-oriented
• Adaptable and able to thrive in a fast-paced environment.

Salary
Competitive.

Method of Application
Interested and qualified candidates should send their CV to: cobanye@coolwazobiainfo.com using the Job Position as the subject of the email.

Note: Only qualified candidates will be shortlisted.