Collection and Recovery Officer

Job Description

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable.

Job Requirement 

• BSc/HND in Accounting, Banking & Finance, Economics, Statistics and other related field
• A minimum of second class lower (BSc) or lower credit (HND)
• 2-3years experience in collection/debt recovery in a financial sector