Commercial Excellence Manager Job at Emerson Nigeria

Emerson is a global Technology and Engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

We are recruiting to fill the position below:

Job Position: Commercial Excellence Manager

Job Identification: 25024767
Job Location: Lagos
Job type: Full time (On-site)

Job Summary

• The Commercial Excellence Engineer will drive the implementation of commercial excellence strategy in the sub-region in conjunction with the area director and promote lifecycle services sales. Owns commercial excellence progress metrics and financial target of lifecycle services sales for the sub-region.
• This professional will also be responsible for the current and future sales business for our Installed Base business across West Africa. His office will be based in Lagos, Nigeria.

Responsibilities
In this role, your responsibilities will be:

• Work with sales team and channel partners to enhance adoption of sales tools to enhance productivity.
• Train sales team on sales tools and demonstrate value of the tools for various sales persona.
• Support identifying customer segments and go to market strategy.
• Work with sales and lifecycle services team to develop and implement lifecycle services strategy for the sub-region.
• Promote Emerson Lifecycle services program offering to customers. This includes Shutdown/Turnaround/ Outage services, service support and parts agreements and educational services and the suite of installed base services of all business units of Emerson.
• Engage with site team leaders to develop and implement site plans for major installed base sites.
• Support implementation regional sales competency development curriculum.
• Track and report monthly lifecycle program sales metrics.
• Promote Emerson e-commerce with customers
• Maintain and enhance existing tools to ensure they can be utilized as efficiently as possible and generate increasing value to the sales team.
• Develop and deliver marketing campaigns to increase customers’ awareness of Emerson’s Lifecycle Services offerings for all our business units.
• Adhere to Health, Safety & Environment policies as laid by the organization.

Requirements
For this role, you will need:

• Degree in Engineering or relevant experience in industry (Control Systems & Instrumentation)
• Excellent understanding of sales processes, experience of working in sales or sales operations and customer care
• Good understanding of CRM and associated tools

Preferred Qualifications that Set You Apart:

• Minimum of 3-5 years of experience in Proven Sales experience in Automation and Control, Oil & Gas industries, etc.
• Regional customer experience is preferred.
• A consultative approach to selling.
• Amazing interpersonal skills, both written and verbal.

Who you are?

• Decision Making & Problem Solving
• Action Oriented
• Process automation industry experience.
• Ability to develop successful cross functional relationships internally, within a matrix organization.