Contact Centre Agent Job at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients

We are recruiting to fill the position below:

Job Position: Contact Centre Agent

Job Location: Yaba, Lagos
Employment Type: Full-time

Requirements
Qualifications:

• Interested candidates should possess a Bachelor's Degree with 0-2 years of experience.
• Must be fluent in Hausa language

Technical Competencies:

• Tech savvy with knowledge of relevant computer programs and telephone equipment (CRM) is an added advantage
• Ability to remain calm and respectful under pressure.
• Strong verbal and written communication skills
• Organizational skills and attention to detail
• Familiarity with quality assurance and data analysis software
• Exceptional customer service expertise
• Proficiency with the English language
• Excellent negotiation and problem-solving skills

Behavioural Competencies:

• Ability to work under pressure and multitask effectively.
• Good Verbal communication & interpersonal Skills.
• Attention to Detail.
• Persuasive.

Method of Application
Interested and qualified candidates should forward their CV and Birth Certificate to: recruit@septagusconsulting.com using the Job Position as the subject of the mail.