Customer Care Officer / Cashier Job at Soul Food Restaurant
Soul Food Restaurant is a full-fledged organization with the goal of creating food that appeals to the African heart both in taste and in portion
We are recruiting to fill the position below:
Job Position: Customer Care Officer / Cashier
Job Location: Yaba, Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
- Communicating with customers through various media platforms.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Candidates should possess a Bachelor's Degree / OND qualification with at least 2 years of work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Method of Application
Interested and qualified candidates should send their CV to: vacancyalertssf@gmail.com using the Job Position as the subject of the mail.
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