Customer Care Representative Job at Ringo Telecommunications Limited

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high-quality and differentiated solutions to customers in the mobile telecommunications industry. We are positioned as a value-for-money brand that synergises a wide range of mobile communication tools, solutions and services.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Isolo, Lagos
Employment Type: Full-time

Job Description

• Listen to customers’ concerns, issues and questions
• Recommend possible products to meet the customers’ needs
• Refer issues and questions to managers if necessary
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Maintain a positive attitude and calmly respond to customers’ complaints
• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

• Candidates should possess an additional qualification on SSCE.
• Personable and attentive
• Knowledge of applicable products and markets.
• Male candidate preferred for gender balance.
• Strong interpersonal skills
• Strong verbal communicator
• Familiar with the software used to connect with customers and gather their information
• Candidates most reside around Isolo and its environs.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Position and Location as the subject of the mail.