Customer Engagement Manager at Medsaf Nigeria

Medsaf is a global organization with a headquarter in the United States and a presence in Nigeria. We believe that quality medication is a fundamental human right. Medsaf is a curated medication marketplace for African hospitals and pharmacies. We focus on bringing high quality medication manufacturers directly to pharmacies and hospitals, using our Medsaf platform. Our platform provides hospitals and pharmacies with access to credit, inventory management and logistics. It’s a one-stop procurement service!

We are recruiting to fill the position below:

Job Position: Customer Engagement Manager
Job Location: Nigeria

Job Description

• We are currently looking for a Customer Engagement Manager (M/F) to join our team in Victoria Island, Lagos, Nigeria. The key purpose of this job role is to increase customer retention and increase customer engagement.
• You must be in Lagos and able to get to VI.
• You must be outgoing and analytical!
• It is crucial that you understand excel and how to track and manage using excel and other tools.  

Requirements
Do you have wat it takes?

• Completed university Degree in Pharmacy and a registered pharmacist  or related field a bonus.  
• Industry contacts with hospitals and pharmacies in Lagos.  
• Proven track record of personal, academic and professional achievements
• High degree of comfort with analytics, numbers and the capability to draw decisions based on both intuition and data.
• Ability to work in an independent, structured and goal-oriented manner
• Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
• Ability to prioritize deliverables, KPS's  and meet demanding deadlines
• Proficiency in Excel and PowerPoint a must
• Fluency in English.