Customer Fulfillment (CFC) Agent (Call Center Role) Job at U-Connect Human Resource Limited

U-Connect Human Resource Limited is a leading provider of HR Services: Founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos. We are a proud Nigerian operation offering local support and services in the area of Human resource solutions with service offerings that include world-class personnel outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-based pre-assessment, and competency testing as well as Business process outsourcing.

We are recruiting to fill the position below:

Job Position: Customer Fulfillment (CFC) Agent (Call Center Role)
Job Location: Victoria Island, Lagos
Employment Type: Contract

Description

• We are recruiting smart, service-oriented individuals to join our team as Customer Fulfillment Center Agents in a full-time role.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Resolve customer inquiries and complaints efficiently.
• Ensure customer satisfaction and timely issue resolution.
• Support the fulfillment and service processes as required.

Requirements

• Must hold an HND or B.Sc in any discipline (no OND/NCE).
• 0 - 1 year of experience in customer service or a similar role.
• Strong communication and interpersonal skills.
• Eagerness to provide excellent service and contribute to team success.
• Must be 27 years old or younger.

Salary
N138,000 / Month plus attractive benefits.