Customer Relations Officer (NYSC) Job at App Heroes

App Heroes is a technology innovation center for young Nigerians with a vision is to provide education in technology and promote collaboration to foster economic growth in Africa. We are building a community of App heroes who are gifted in their specialization, Think of us as the justice league of technology engineering in Africa. We gather the best minds and use our collective powers for good, building solutions / platforms the foster economic success for all.


We are recruiting to fill the position below:

Job Position: Customer Relations Officer (NYSC)

Job Location: Lekki, Lagos
Employment Type: NYSC

Job Responsibilities

  • Manage and co-ordinate activities at the co-working center / hub. Ensure the facility is properly maintained and functioning optimally
  • Take audit and keep records of visitors to the co-working center, track visitor subscriptions and provide support
  • Receive incoming calls / emails and provide information on inquiries
  • Build sustainable relationships and trust with visitors of the co-working center
  • Manage social media accounts and promote activities of the co-working center online
  • Manage training schedules and co-rodinate with coaches and students
  • Seek out partnerships and sponsorships for the co-working / innovation center
  • Plan community events to promote the co-working center and its activities.

Job Requirements

  • B.Sc qualification
  • Human management / relationship management skills
  • Candidate must live around the Lekki / ajah Axis
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Must be articulate able to respond to emails fluently
  • Computer Literate, must have knowledge of using the web browser, Microsoft word and excel
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Good comprehension / Analytical skills.

Method of Application
Interested and qualified candidates should send their Applications to: careers@apphero.es using the Job Position as the subject of the mail.



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