Customer Relationship Officer Job at Aizini Investment Company Limited
Aizini Investment Company Limited is a growing importer of building materials and general merchant.
We are recruiting to fill the position below:
Job Position: Customer Relationship Officer
Job Location: Lagos
Employment Type: Full-time
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs
- Knowing your competition and strategizing accordingly.
- A Bachelor's degree in Administration or a related field.
- A minimum of 2 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Method of Application
Interested and qualified candidates should forward their CV to: firstname.lastname@example.org using the Job Title as subject of the email.
Note: Only Lagos Based applicants will be considered.
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