Customer Service Executive Job at Hobark International Limited

Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos.

We are recruiting to fill the position below:

Job Position: Customer Service Executive

Job Location: Lagos / Port Harcourt - Rivers
Job Type: Full-time

Job Description

• Responding promptly to customer inquiries (through telephone calls and emails), handle customer complaints and provide appropriate resolution in a timely manner.
• Ensure customer satisfaction and provide professional customer support.
• Qualify and build prospects database for Sales team.
• Present ideas and recommendations for improving customer care and experience.
• Prepare and send reports on assigned accounts weekly.

Requirements

• B.Sc. / HND in Economics, Marketing, Business Administration, or any relevant degree.
•  1 - 3 years of Customer Service, Customer Support or Telemarketing experience.

Primary Skills:

• "B.Sc. / HND in Economics, Marketing, Business Administration, or any relevant d", "1 - 3 years of Customer Service, Customer Support or Telemarketing experience"