Customer Service Officer Job at Davidorlah Farms

Davidorlah Farms is a pineapple farm estate developer and management service company that specialises in pineapple farming and distribution of all kinds of fresh fruits/healthy fruits and vegetables in Nigeria.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Industry Type: Agritech

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Experience in converting to sales
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Interested candidates should possess a BSc Degree with 3 years experience.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Salary
N120,000 - N130,000 per month.

Method of Application
Interested and qualified candidates should send their CV to:  faith@davidorlahfarms.com using the Job Position as the subject of the mail.