Customer Service Officer Job at Fort Knox Outsourcing

Fort Knox Outsourcing is poised to serve the growing need of businesses in Nigeria By helping them to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Gwagwalada, Abuja (FCT) 
Employment Type: Full-time

Key Responsibilities

• Attend to customer inquiries via phone, email, and in person
• Provide accurate information about products and services
• Resolve complaints promptly and professionally
• Process orders, forms, applications, and requests
• Maintain proper documentation of customer interactions
• Escalate complex issues to the appropriate department
• Ensure high levels of customer satisfaction

Requirements

• Minimum of OND / HND / B.Sc. in any related field
• 1–3 years of experience in customer service or a similar role
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Good knowledge of Microsoft Office tools
• Ability to work under pressure and meet targets
• Must reside in or around Gwagwalada

Salary
N215,000 Monthly.

Method of Application 
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using "Customer Service Officer – Gwagwalada" as the subject of the mail.