Customer Service Representative Job at Benbox Consult

BenboxConsultis a firm that renders quality Accounting, Finance, Advisory, Business Management and Information Technology Services. We stand in the gap between small start ups and their client. We also offer quality candidates for companies we meet with who might need new staff and in turn provide jobs for job seekers.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Communicating and coordinating with colleagues as necessary.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Providing feedback on the efficiency of the customer service process.

Requirements

• Candidates should possess a Bachelor's Degree, FSLC, HND, NCE or OND qualification with 0 - 3 years of work experience.

Salary
N80,000 - N110,000 / month.

Method of Application
Interested and qualified candidates should forward their CV to: benbox@plexconsulting.com.ng using the Job Position as the subject of the email.